Chauffeur & vehicle requirements

What we require on every trip

• Professional uniform: clean black suit, pressed white dress shirt, black tie, polished black dress shoes, and professional grooming.
• Chauffeur profile photo: a current, clear, professional headshot must be on file and approved before the chauffeur may be assigned a trip.
• Fragrance-free service: chauffeurs may not wear perfume, cologne, or strongly scented personal products; vehicles must be free of air fresheners, smoke, and other noticeable scents.
• Approved vehicles only: Cadillac Escalade ESV, Chevrolet Suburban, GMC Yukon XL or Denali, Lincoln Navigator L, or Mercedes-Benz/Ford Executive, Limo, or Passenger Sprinters; all vehicles must be no more than 5 model years old and black or white in color.
• Vehicle condition: vehicles must be clean inside and out, free of scratches, dents, fading, stains, odors, smoke, and visible damage before every pickup.
• Guest amenities: chilled premium bottled water and working USB-C and Lightning charging options available in the passenger area.
• Pet-ready service: be prepared to transport clients traveling with pets or service animals, protect the vehicle appropriately, and never refuse a lawful service animal.
• Meet-and-greet service: be able to perform airport and venue meet-and-greet assignments, arrive at the instructed meeting point, display the approved passenger sign, assist with luggage, and follow dispatch instructions.
• Brand neutrality: no advertising for the affiliate or another company and no visible business cards, flyers, promotional material, or competing branding.
• Client privacy: protect passenger names, phone numbers, itineraries, locations, preferences, conversations, photos, and account information; never solicit an L.A. Premier Limo client.
• High-profile and corporate service: use heightened discretion, do not photograph or discuss passengers, follow security and executive-assistant instructions, and share trip information only with authorized dispatch contacts.
• California authority: maintain every license, permit, registration, commercial insurance policy, inspection, medical certificate, drug/alcohol testing record, and other qualification required for the vehicle and service being performed.
• Drug and alcohol testing: each chauffeur must consent and submit to pre-assignment, post-incident, reasonable-suspicion, return-to-duty, and random drug and alcohol testing when required by law, regulation, insurer, contract, or L.A. Premier Limo policy; refusal or a non-compliant result makes the chauffeur ineligible for assignments.
• TCP identification: display the operating TCP number clearly at both the front and rear of the vehicle as required for the service.
• Trip readiness: arrive early, monitor dispatch updates, route, traffic, and applicable flight status, confirm the vehicle and itinerary, and immediately report delays or service issues to dispatch.
• Passenger service: greet professionally, assist with doors and luggage, respect lawful accessibility and service-animal obligations, maintain a comfortable cabin, and never smoke or vape in or near the vehicle while serving a trip.
• Safe operation: obey all traffic and passenger-carrier laws, require seat-belt use where applicable, never drive impaired or fatigued, and use a handheld phone only when legally parked except for lawful hands-free operation.