Hotel concierge
A car service your guests will thank you for
Los Angeles hotel concierge teams book guest airport transfers, dinner runs and city itineraries on a partner account with contract rates and one card on file.
- Vehicles stage at your entrance exactly when the desk asks.
- Airport transfers, dinner runs, studio drop-offs and full-day itineraries.
- Post to folio on invoice, or bill the guest's card directly.
- Uniformed chauffeurs, late-model sedans, SUVs and sprinters.
- Certificate of insurance and TCP authority provided for your risk team.
- Contract rates on volume, reviewed as your booking history grows.
Card on file
A card on file is required. Each trip is charged 24–48 hours before pickup.
Contract rates
High-volume and long-term contracts get negotiated rates by vehicle class.
Signed paperwork
Industry-specific service agreement plus an optional mutual NDA, both e-signed.
Vetted chauffeurs
Licensed, insured, background-checked, with documents tracked to expiration.
Frequently asked questions
How fast can a vehicle be at our entrance?
Pre-booked trips stage 10 minutes early. Same-day requests are typically covered within 45–60 minutes depending on vehicle class and traffic.
Can the guest be billed directly instead of the hotel?
Yes. Concierge accounts can post the trip to the hotel folio on invoice, or the guest's own card can be charged after the trip.
Do you cover late-night airport departures?
Yes, 24/7 including overnight departures to LAX, Burbank, Long Beach and John Wayne.
What paperwork is required?
A hotel concierge service agreement, e-signed in your portal, plus a certificate of insurance for your risk team and an optional mutual NDA.